Elk Country RV Resort & Campground

Delivering Seamless Connectivity and Security for a Premier Northern California RV Resort
Overview
Located along California’s remote North Coast, Elk Country RV Resort and Campground turned to Emerald Security for a complete technology overhaul. With limited internet access, the resort needed a reliable and scalable solution to support its operations, guest services, and site security. We delivered a fully managed IT environment, implemented a robust multi-WAN internet architecture using Starlink, LTE, and Peplink SpeedFusion, and installed a comprehensive IP video surveillance system—all tailored to meet the demands of a high-traffic, rural hospitality setting.
Date | 2012 – Present |
Client | Elk Country RV Resort and Campground |
Awards | Located along California’s remote North Coast, Elk Country RV Resort and Campground turned to Emerald Security for a complete technology overhaul. With limited internet access, the resort needed a reliable and scalable solution to support its operations, guest services, and site security. We delivered a fully managed IT environment, implemented a robust multi-WAN internet architecture using Starlink, LTE, and Peplink SpeedFusion, and installed a comprehensive IP video surveillance system—all tailored to meet the demands of a high-traffic, rural hospitality setting. |
Tags | Elk Country, Emerald Security, Humboldt Bay Area, Humboldt County, IT Consulting, IT Services, Managed IT Services, McKinleyville, North Coast, SD-WAN, Trinidad, Video Security, Video Surveillance |
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Client Requirements
Our solution
**Reliable Internet in a Remote Location**Elk Country RV Resort is located in a rural area with extremely limited access to high-speed internet. Previous reliance on ViaSat resulted in high latency and unreliable service, especially during peak guest usage.
**Multi-WAN Internet with Load Balancing & Bonding**We engineered a resilient internet solution using multiple Starlink terminals combined with LTE links from both Verizon and T-Mobile. All connections are intelligently managed through a Peplink Balance Two router utilizing SpeedFusion technology for WAN bonding and seamless failover. This ensures consistent, low-latency internet access for operations and guests alike.
**Scalable, Always-On IT Infrastructure**The resort needed a reliable, managed IT services model to support business operations, staff communications, and guest services with minimal onsite involvement.
**Fully Managed IT Services**Emerald Security provides end-to-end IT support, including proactive monitoring, automated backups, remote maintenance, and on-call support. Our services are designed to scale with the resort’s seasonal demands and evolving needs.
**Site-Wide Surveillance for Safety and Accountability**Management required a robust security system capable of monitoring large outdoor areas, high-traffic zones, and remote sections of the campground.
**IP Video Surveillance System**We designed and installed a custom IP-based video surveillance system using weather-resistant, high-resolution cameras with centralized NVR management. Remote access and motion alerts ensure 24/7 oversight, even when staff are offsite.
**Segregated Network Access for Guests, Staff, and Owners**To ensure both security and performance, separate networks were needed for staff operations, management devices, and public guest WiFi.
**Layered VLAN Architecture**We deployed a secure UniFi-based network using VLANs to segment guest, staff, and administrative traffic. Performance is optimized through bandwidth shaping, and guest access is routed through a branded captive portal for secure onboarding.